CICS for Computer Operations Staff

LENGTH OF COURSE:
 1-2 Days

DESCRIPTION: This course provides a comprehensive overview of the CICS product and the operations implications of the environment. The course material is presented in clear, non-technical terms that are easy to follow and understand. This course gives the student a firm foundation of knowledge required to make operational decisions regarding CICS region/system.

PREREQUISITES: None
INSTRUCTION TECHNIQUES: A combination of Lecture, Labs, and Exercises.

AUDIENCE

This course is designed for Computer Operators, Operations Managers, and Staff Members who interact with the CICS environment.
KEY HIGHLIGHTS:
  • The use and purpose of CICS in the data processing environment
  • Batch versus on-line processing
  • How CICS interacts with other system software components
  • CICS terminology and abbreviations
  • How CICS emulates an "ON-LINE" terminal environment
  • Typical system configurations
  • Teleprocessing monitors and CICS facts
  • CICS control components
  • CICS transaction cycle and tables
  • The CICS operations environment
  • CICS extended facilities
    • Common terminology
  • CICS master terminal transaction
    • How to use CEMT


  • CICS startup
    • Common question/answers
    • Initialization sequence
    • Console messages
    • Operator tips
  • CICS termination types
  • CICS dump management
    • Types of dumps produced
  • CICS common ABENDs
  • CICS messages, format, and diagnosis
    • Problem determination
  • The use and function of CICS on-line utilities and how to use them in an operations setting
  • CICS-supplied transactions
    • When to use them and why
  • CICS Tips and Techniques
  • How CICS communicates with other CICS/non-CICS systems
  • How to identify common CICS problems and report them to the systems staff


FROM OUR STUDENT EVALUATIONS...
"Useful, clearly presented, good instructor."

James Barnes
The Sabre Group

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